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Product Engineer (CVD - PVD - Vacuum)

Company: KLA
Location: Milpitas
Posted on: February 22, 2021

Job Description:

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
The Product Engineer role is responsible for driving design changes, sometimes fundamental ones, in order to optimize serviceability, cost-of-service, as well as service revenue and profitability. This requires a strong understanding of system design for serviceability, as well as cost-of-service and other service profitability drivers. Works closely with Tech Support and with field data in order to fully understand how our tools are operating in the Field, but must also be fully integrated into advanced hardware, software, and algo development teams.

Key Responsibilities Include

  • Work seamlessly with the development team on design challenges relevant to Service (Diagnostics, Reliability, Matching, Stability) and key elements of prototype testing
  • Influence Designers to include features that optimize KLA's Service business: Cals, Diags, CoS, reliably, IP protection
  • Act as 2-way conduit between design team and tech support and service personnel
  • Support X-Ray CD tools -Troubleshooting, Data Analysis, Stability and Matching
  • Perform 8D Analysis and troubleshooting including learning and standardization
  • Support Field upgrades and PLC phase exits
  • Support Service Readiness Review prior to key PLC phase exit checkpoints
  • Diagnostics Testing
  • Service Remove & replace, Recovery Document review and DCR support for new products
  • Support product ramp for NPI worldwide
  • Ensure tooling and functionally tested FRUs released and available prior to tool shipment
  • Product specific responsibilities:
  • Design for service
  • Building/testing prototypes/early shippers
  • Co-develop documentation with engineering
  • Service Requirement Document definition and execution
  • Diagnostics definition and testing
  • Calibrations definition and testing
  • KTTS Parameters definition, testing
  • Early shippers/Beta launch support, PM Validation and rollout
  • Training task list development with training group
  • Release troubleshooting guide and drive COS reduction CIPs Roadmap

    Skills Needed
    • KLA or similar Semiconductor Capital Equipment OEM experience highly preferable
    • Demonstrated experience in working with Semiconductor Metrology and Inspection Capital Equipment
    • X-Ray or eBeam Technology experience in Semiconductor Capital Equipment
    • Experience with KLA inspection tools such as eBeam, Bright field inspection tools, Reticle and pattern inspection tools
    • Experience with Films and CD measurement process control tools preferred
    • System level Trouble shooting experience
    • Software programing experience in C#, Python Scripts
    • Ability to travel Assignment on cross functional team, Bachelors of Arts or Science (Bachelors) - Mechanical Engineering, Drives Results (Autonomy), Masters of Arts or Science or Business Administration (Masters) - Electrical Engineering

      Minimum Qualifications

      Bachelor's Level Degree or work experience of 5 years

      We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

      KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

Keywords: KLA, Milpitas , Product Engineer (CVD - PVD - Vacuum), Engineering , Milpitas, California

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