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Customer Engagement Manager - MACH

Company: KLA-Tencor
Location: Milpitas
Posted on: January 9, 2021

Job Description:

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/DivisionEnabling the movement toward advanced chip design, KLA's Measurement, Analytics and Control group (MACH) is looking for the best and brightest research scientists, software engineers, application development engineers and senior product technology process engineers to join our team. The MACH team's mission is to collaborate with our customers to innovate technologies and solutions that detect and control highly complex process variations-at their source-rather than compensate for them at later stages of the manufacturing process. With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Our MACH team develops leading-edge solutions for patterning process analytics and control technologies, thereby providing customers with critical insight at the feature level, field level and cross-wafer analysis. Our teams also develop advanced modeling simulation, data analytics and process control modeling technologies. As a member of the MACH team, you'll be joining the most sophisticated and successful process-control company in the semiconductor industry-working across functions to solve the most complex technical problems in the digital age.The selected candidate will be a Customer Engagement Manager working in our MACH team with the following duties :

  • Collaborates with top tier customers to understand their challenges, develop solutions to help them improve and solve key product challenges, and ramp HVM at advanced nodes
  • Coordinate customer solutions development, manage project implementation, and division development cycle to meet customer challenges.
  • Develop and drive creation and implementation of unique solutions and use cases to solve critical problems using MACH's full suite of solutions and working together with our divisions and customers.
  • Interface with senior level technical personnel at customer sites, as well as KLA-Tencor management team to develop or enhance current and new KLA-Tencor products and solutions along with long term customer success
  • Work as a team with multiple divisions marketing, technical directors and Apps to define/execute customer project plans and deliver the results.
  • Regularly interacts with senior management or executive levels on matters concerning functional area and/or customers.Minimum QualificationsDoctorate (Academic) or work experience of 7 years , Master's Level Degree or work experience of 8 years , Bachelor's Level Degree or work experience of 10 yearsWe offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com to request accommodation.

Keywords: KLA-Tencor, Milpitas , Customer Engagement Manager - MACH, Executive , Milpitas, California

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