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Senior Business Operations Manager

Company: Cisco Systems, Inc.
Location: Milpitas
Posted on: February 22, 2021

Job Description:

You're a strategic thinker and proactive executioner that can help transform and scale the collaboration business. You will partner with the organization's senior leaders and the broader cross-functional teams to plan and operationalize the transformational strategy needed to take this growing cloud business to the next level. Responsibilities include:

  • Driving strategic initiatives, business and portfolio planning, business management processes, and operations deliverables.
  • Accountability for visibility to the business and operational performance and serves as the primary liaison for other internal business groups.
  • Responsibility for implementing the "operating engine" for the Rhythm of Business, customer follow-ups, driving process excellence, management reporting (KPIs), and monthly business execution reviews.
  • Partnering closely with Finance, HR, and x-Operations teams to ensure targeted data and metrics available for clear/crisp accountability and streamlined decision making, ad hoc analysis, and decision support.
  • Partnering with corporate business partners to prepare and uplevel executive updates and insights as needed. This position is people, data, and communications intensive; it requires excellent leadership, critical thinking, independence, organizational, data analysis, and communication skills. Who You'll Work With The world has forever changed. The COVID-19 pandemic has changed how we work, how we live, the role of businesses, and the needs of consumers around the globe. It has put more focus and urgency on digital transformations and how to deliver digital-first services. And the growing demand for Collaboration tools in this new hybrid workplace has accelerated beyond our wildest dreams. From the IT administrator to the end-user - users expect vendors to provide collaborative experiences that are simple, easy to use, integrated, secure, and delightful. The Collaboration Technology Group (CTG) is a business entity that runs the entire Collaboration portfolio at Cisco that includes Webex meetings, Webex Teams, Calling, Meeting Devices, and Contact Center. CTG helps our customers connect, automate and secure their data and is investing heavily to continue to transform the future of collaboration experiences. We will do all of this, and build a next-generation cloud platform with APIs and an ecosystem that delivers tangible business outcomes enabling our customers to get more jobs done! Who You Are You're a self-starter. You're independent, detail-oriented, proactive, and highly organized. You act with a sense of urgency. You can quickly drive, communicate and gain support for decisions in unstructured environments. Minimum qualifications include:
    • Bachelors or Masters' Degree in a relevant subject.
    • 4-7 years in a related position. Minimum 10+ years overall experience preferred.
    • Presently operating in a Business Operations leadership role (Senior Manager) within a leading technology or software company preferred
    • Excellent leadership, management, strategic influencing, creative thinking, conflict resolution, and team-building skills
    • Comfortable with ambiguity and the ability to work on their own.
    • Ability to work well with all levels of management as well as technical contributors
    • Ability to translate business objectives into goals and measurements.
    • Exceptional team player with the ability to quickly develop and foster stakeholder relationships, and strong collaboration skills, with a proven track record of leading or working with cross-functional teams
    • Outstanding written and verbal communication skills; Strong presentation skills and executive presence, with the ability to address and influence both executive and mid-level management audiences.
    • A strategic approach to problem-solving and proactive troubleshooting abilities.
    • Outstanding analytical skills. You can translate quantitative data into impactful recommendations. Who We Are #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!-- Sign up to receive notifications of similar jobs Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
      Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Keywords: Cisco Systems, Inc., Milpitas , Senior Business Operations Manager, Executive , Milpitas, California

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