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Director, Site Reliability Engineering (Remote)

Company: Kohl's
Location: Milpitas
Posted on: June 18, 2022

Job Description:

Kohl's associates and customers require discipline in product maturity, support and response time. The
Reliability Practice will play a critical role in advancing practices and proactively working to mitigate
technology risks. This Director will lead the SRE practice focused on critical applications and infrastructure,
contribute to the direction and strategy of technology products, and foster deeper engagement between
product engineering, architecture, and reliability engineering to maximize business impact.Responsibilities Lead the transformation from a legacy service delivery model to a site reliability engineering model. Represents expertise of the site reliability engineering at a company level. High technical acumenwith the ability to influence application and platform teams. Work across teams to ensure applications and platforms meet their goals for service reliability,availability, and efficiency. Manage and mentor team of engineers on day-to-day duties as well as work with leadership teamson strategic initiatives. Work to provide hands-on technical expertise to design, deploy, secure and optimize services. Drive improvements in technical architecture and standards/process to deliver the best customerexperience. Partner with Product Engineering to maximize platform reliability through code, tools andmonitoring improvements. Deepen the partnership between teams and become a contributingmember of the product staff meetings. Steer product roadmaps and ensure reliability is factored in. Is passionate and stays current on technology. Drives architectural/technical service improvements. Ability to identify patterns and ways to increase efficiency, eliminate downtime, optimize costs, andmaintain performance at scale. Provide technical leadership development and recruitment inside the organization. Responds to client reliability concerns. Lead resource management and efficiency strategy. Enjoys pushing scalability to the limit with high throughput services. Enjoys working with a largevariety of services and technologies. A hands-on engineering manager who is willing to code. Establish and monitor KPIs and success measures for data adoption, throughput, quality, controls,and reliability; deliver dashboards that provide operational and executive views. Drive and own the measuring of SLA/SLO/SLI/uptime and ensure the organization is meeting setgoals.QualificationsRequired 10+ years of hands-on technical leadership and people management experience. Experience building and supporting critical services with a focus on automation, availability andperformance. Strong foundational knowledge and prior experience with implementing SRE practices within ateam. Proficient in one or more cloud providers: GCP, AWS, Azure. Demonstrate a solid understanding of development, debugging, administration and automationframeworks: Java, C#/.NET, Python, Ansible, etc. Have experience with logging platforms and application performance metrics: DataDog, NewRelic,Splunk, ELK, App Insights Analytics, etc. Excellent written and verbal communication skills. Demonstrated ability to lead the KT Way: Integrity, Courage, Empathy, Accountability, Respect,Succeeding Together.Job SummaryJob number: R224380Date posted : 2022-01-20Profession: TechnologyEmployment type: Salary

Keywords: Kohl's, Milpitas , Director, Site Reliability Engineering (Remote), Executive , Milpitas, California

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