Program Manager - Complex Customer Requests
Company: Disability Solutions
Location: Milpitas
Posted on: September 28, 2024
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Job Description:
Base Pay Range: $134,200.00 - $228,100.00 AnnuallyPrimary
Location: USA-CA-Milpitas-KLAKLA's total rewards package for
employees may also include participation in performance incentive
programs and eligibility for additional benefits identified below.
Interns are eligible for some of the benefits identified below. Our
pay ranges are determined by role, level, and location. The range
displayed above reflects the minimum and maximum pay for this
position in the primary location identified in this posting. Actual
pay depends on several factors, including location, job-related
skills, experience, and relevant education level or training. If
applicable, your recruiter can share more about the specific pay
range for your preferred location during the hiring process.
Company Overview KLA is a global leader in diversified electronics
for the semiconductor manufacturing ecosystem. Virtually every
electronic device in the world is produced using our technologies.
No laptop, smartphone, wearable device, voice-controlled gadget,
flexible screen, VR device or smart car would have made it into
your hands without us. KLA invents systems and solutions for the
manufacturing of wafers and reticles, integrated circuits,
packaging, printed circuit boards and flat panel displays. The
innovative ideas and devices that are advancing humanity all begin
with inspiration, research and development. KLA focuses more than
average on innovation and we invest 15% of sales back into R&D.
Our expert teams of physicists, engineers, data scientists and
problem-solvers work together with the world's leading technology
providers to accelerate the delivery of tomorrow's electronic
devices. Life here is exciting and our teams thrive on tackling
really hard problems. There is never a dull moment with us.
Group/Division The Customer Group (CG) team is our field based,
customer facing organization consisting of Sales, Marketing,
Applications, Finance, Human Resources, Facilities & IT. They
partner closely with our customers to provide a comprehensive
portfolio of products, services, software and expertise, to help
them manage yield throughout their fabrication process-from
research and development to final volume production.
Responsibilities of this group include maintaining strategic client
relationships, identifying and closing sales opportunities,
ensuring our products meet performance capabilities & expectations,
providing critical solutions for improved yield performance, and
collecting requirements for future products by understanding
customer processes and technology trends. Partnering with our
service organization and factory divisions, this diverse and
dynamic team helps ensure alignment between customer needs and
corporate offering to maintain a high level of customer
satisfaction.Job Description/Preferred QualificationsTotal
Rewards:KLA's total rewards package for employees may also include
participation in performance incentive programs and eligibility for
additional benefits identified below. Interns are eligible for some
of the benefits identified below. Our pay ranges are determined by
role, level, and location. The range displayed above reflects the
minimum and maximum pay for this position in the primary location
identified in this posting. Actual pay depends on several factors,
including location, job-related skills, experience, and relevant
education level or training. If applicable, your recruiter can
share more about the specific pay range for your preferred location
during the hiring process.Company OverviewKLA is a global leader in
diversified electronics for the semiconductor manufacturing
ecosystem. Virtually every electronic device in the world is
produced using our technologies. No laptop, smartphone, wearable
device, voice-controlled gadget, flexible screen, VR device or
smart car would have made it into your hands without us. KLA
invents systems and solutions for the manufacturing of wafers and
reticles, integrated circuits, packaging, printed circuit boards
and flat panel displays. The innovative ideas and devices that are
advancing humanity all begin with inspiration, research, and
development. KLA focuses more than average on innovation, and we
invest 15% of sales back into R&D. Our expert teams of
physicists, engineers, data scientists and problem-solvers work
together with the world's leading technology providers to
accelerate the delivery of tomorrow's electronic devices. Life here
is exciting and our teams thrive on tackling really hard problems.
There is never a dull moment with us.CCR Program ManagerThe Complex
Customer Requests (CCR) Program Manager job is high profile and
exciting opportunity for an adventurous soul! We strive to be a
highly valued, trusted partner with our customers through
continuous improvement!The selected individual will run now
well-established Complex Customer Request (CCR) program and scale
it with industry growth. This role is pivotal in driving
operational excellence for the program and improving customer
experience. Successful candidate will lead the program's metrics
and lay the foundation for significant growth!Responsibilities of
the CCR program manager
Keywords: Disability Solutions, Milpitas , Program Manager - Complex Customer Requests, Executive , Milpitas, California
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