Physical Therapy Support Specialist Full Time
Company: Concentra Career Choice
Posted on: June 14, 2022
Performs a variety of tasks in a clinic setting to enable
Therapists to advise and treat patients in accordance with
Concentra policies, practices and procedures.
MAJOR DUTIES & RESPONSIBILITIES:
Reviews initial referral request for therapy services.
Reviews PT Authorization Guidelines and Protocol notes.
Contacts appropriate payer (employer/insurance carrier) to obtain
authorization for requested therapy services.
Submits required documentation to payer to assist in authorization
Notifies the patient of scheduled therapy appointment(s)
Documents all appropriate information per Policy and Procedure.
Communicates referral status and/or non-standard issues to the
Provider, Center Therapy Director, CSS Manager and other involved
Communicates with center staff as necessary.
Submits appropriate reports to CSS Manager/Area Therapy
Occusource-Check in therapy
Check out - therapy
Charge out therapy
Escorts patients and coordinate flow
Pulls medical records and process charts
Calls no shows
Maintains authorization process/logs
Tracks Plan of Care
Patient Care/Dept. maintenance: (increase therapist efficiency)
Walk patients from therapy to the exam room and write the
appropriate information on the provider board.
Print transcriptions and reports for Center Therapy Director
Call for authorization and document on correct form. If after 3
attempts, is unsuccessful in obtaining authorization, contact
employer and notify Medical Director and Center Therapy
Call patients daily to remind them of their appointment for the
next day and fill out appropriate log.
Call patients who have missed their appointment and document in the
patient chart the reason for the missed appointment.
Wash/Fold therapy linens.
Wipe down treatment tables.
Refill ultra sound bottles.
Check temperature of hydro collator / paraffin bath and record in
Maintain inventory of therapy supplies and printed forms.
Discard electrodes of discharged patients.
Put together packets for Group Health Marketing.
Fill/change water as needed in hot pack collator.
Maintain inventory Fill/change water as needed in hot pack
Defrost cold pack collator.
Performs department cleaning
Completes Essential Functions inventory form
Assists with patient set up/take down
Supervises exercise programs
Performs other duties as assigned.
This job requires access to confidential and sensitive information,
requiring ongoing discretion and secure information management.
High school diploma or GED-
Keywords: Concentra Career Choice, Milpitas , Physical Therapy Support Specialist Full Time, Healthcare , Milpitas, California
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