Field Service Engineer

Company: GCR Professional Services
Location: San Jose
Posted on: May 7, 2025

Job Description:

Field Service Engineer

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Field Service Engineer
Travel: Up to 75 to 80%

Role Summary:
As a key member of the Field Service Engineering team, this role supports high-quality service delivery and customer satisfaction. Reporting to the Regional FSE Manager, the Field Service Engineer is responsible for the installation, calibration, maintenance, and decommissioning of digital radiography(DR) systems.

Key Responsibilities:

Install, configure, and integrate DR systems, including electrical, mechanical, software, and network components.


Perform scheduled preventive maintenance and corrective repairs; document all service activity.


Conduct safety inspections and ensure compliance with HIPAA and regulatory standards.


Coordinate service with third-party vendors; review and validate service outcomes.


Troubleshoot and resolve system malfunctions using diagnostics, schematics, and test equipment.


Support incident investigations involving patient or employee safety and document findings.


Maintain accurate service records in centralized systems and ensure up-to-date documentation.


Assist with in-service training and cross-train new team members.


Stay current with technology advancements and participate in ongoing professional development.



Qualifications:

Minimum 3 years' experience servicing radiological imaging equipment (digital and analog) in clinical environments.


Associate degree in Biomedical, Electronic, or Computer Service Technology, or equivalent military/technical training.


Must meet hospital credentialing requirements.



Itis the policy of GCR to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.GCR is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population.

Keywords: GCR Professional Services, Milpitas , Field Service Engineer, IT / Software / Systems , San Jose, California