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Audit Senior Associate or Manager

Company: BKD CPAs & Advisors
Location: Milpitas
Posted on: September 13, 2020

Job Description:

Express is the vibrant, confident lifestyle brand for ambitious people, providing the latest fashion for style-obsessed men and women since 1980. Our mission is to provide inspiration and confidence through fashion to help people get to what's next in their day, and their lives. With more than 600 retail and outlet stores throughout the United States, Puerto Rico and Latin America, and a best-in-class online/mobile shopping experience at www.express.com, Express brings city-inspired style to customers across the globe.

Responsibilities The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.

Talent – Assist in developing and motivating associates to maximize sales potential

Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.

Partner with Store Management to provide feedback on associate performance.

Assist in training associates on store operations, product, policy, and procedures.

Execution – Execute action plans that optimize results

Execute all aspects of daily store operations.

Ensure appropriate associate coverage to create a great customer experience.

Oversee and authorize the checkout experience.

Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.

Monitor and analyzes the customer service provided by team members.

Build an effective schedule with the right associate in the right place at the right time.

Experience – Promote and support an environment focused on delivering great in-store customer experiences.

Effectively resolves customer service issues to a positive outcome.

Lead and models our customer experience model.

Display expert knowledge of product, company policies, promotions, loyalty programs.

Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.

Other essential functions may occur as directed by your supervisor.

Essential Qualifications

Education: High School or Equivalent

Years of Experience: 1

At least 1 year of relevant experience

Meets defined availability criteria, including nights, weekends and non-business hours

Proficient in use of technology (iPad, registers)

Meets physical requirements

Preferred Qualifications (skills and abilities)

Ability to effectively communicate with customers, peers and supervisors

Demonstrated sales accountability

Demonstrated collaborative skills and ability to work well with a team.

Ability to multitask and handle multiple customers and/or processes at once

Closing As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Notification to Agencies :  Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement  and  approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.

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Keywords: BKD CPAs & Advisors, Milpitas , Audit Senior Associate or Manager, Other , Milpitas, California

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