Service Analytics PMM
Company: KLA
Location: Milpitas
Posted on: May 8, 2022
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Job Description:
Company Overview
KLA is a global leader in diversified electronics for the
semiconductor manufacturing ecosystem. Virtually every electronic
device in the world is produced using our technologies. No laptop,
smartphone, wearable device, voice-controlled gadget, flexible
screen, VR device or smart car would have made it into your hands
without us. KLA invents systems and solutions for the manufacturing
of wafers and reticles, integrated circuits, packaging, printed
circuit boards and flat panel displays. The innovative ideas and
devices that are advancing humanity all begin with inspiration,
research and development. KLA focuses more than average on
innovation and in 2019 we invested 15% of sales back into R&D.
Our expert teams of physicists, engineers, data scientists and
problem-solvers work together with the world's leading technology
providers to accelerate the delivery of tomorrow's electronic
devices. Life here is exciting and our teams thrive on tackling
really hard problems. There is never a dull moment with us.
Group/Division
The Global Service Support Organization (GSS) team headquartered in
Milpitas, CA is our service organization that consists of Service
Sales and Marketing, Spares Supply Chain management, Field
Operations, Engineering, Product Training, and Technical Support.
The GSS organization partners with our field teams and customers in
all business sectors to maintain the high performance and
productivity of our products through a flexible portfolio of
services. Our comprehensive services include: proactive management
of tools to identify and improve performance; expertise in optics,
image processing and motion control with worldwide service
engineers, 24/7 technical support teams and knowledge management
systems; and an extensive parts network to ensure worldwide
availability of parts. KLA is a global leader in diversified
electronics for the semiconductor manufacturing ecosystem.
Virtually every electronic device in the world is produced using
our technologies. No laptop, smartphone, wearable device,
voice-controlled gadget, flexible screen, VR device or smart car
would have made it into your hands without us. KLA invents systems
and solutions for the manufacturing of wafers and reticles,
integrated circuits, packaging, printed circuit boards and flat
panel displays. The innovative ideas and devices that are advancing
humanity all begin with inspiration, research and development. KLA
focuses more than average on innovation and in 2019 we invested 15%
of sales back into R&D. Our expert teams of physicists,
engineers, data scientists and problem-solvers work together with
the world's leading technology providers to accelerate the delivery
of tomorrow's electronic devices. Life here is exciting and our
teams thrive on tackling really hard problems. There is never a
dull moment with us. The Global Service Support Organization (GSS)
team headquartered in Milpitas, CA, is our service organization
that consists of Service Sales and Marketing, Spares Supply Chain
management, Field Operations, Engineering, Product Training, and
Technical Support. The GSS organization partners with our field
teams and customers in all business sectors to maintain the high
performance and productivity of our products through a flexible
portfolio of services. Our comprehensive services include:
proactive management of tools to identify and improve performance;
expertise in optics, image processing and motion control with
worldwide service engineers, 24/7 technical support teams and
knowledge management systems; and an extensive parts network to
ensure worldwide availability of parts. KLA tool downtime can
prevent timely IC process monitoring and interrupt wafer production
flow. Service Analytics is an emerging customer need that requires
large amounts of tool health data and innovative Machine Learning
algorithms and has the promise to identify KLA tool health issues
before they impact our customers' production. The Service Analytics
PMM is a newly crafted role within GSS Marketing. We're
team-oriented so you'll have a great opportunity to learn from
experts across GSS including Marketing, Sales, Product Support,
Customer Experience, and Field Teams. As part of GSS Marketing you
will help to develop and extend our capabilities in the emerging
field of Service Analytics. Key responsibilities include:
Keywords: KLA, Milpitas , Service Analytics PMM, Other , Milpitas, California
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