(CSR) Customer Service Representative - Bilingual is a Plus!

Company: Elite Marketing Concepts
Location: Milpitas
Posted on: September 24, 2022

Job Description:

We are seeking a (CSR) Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply. Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Job Requirements: Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills

Keywords: Elite Marketing Concepts, Milpitas , (CSR) Customer Service Representative - Bilingual is a Plus!, Other , Milpitas, California

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