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Company: ZL Technologies
Location: Milpitas
Posted on: November 22, 2022

Job Description:

Job Description Helpdesk ZL Tech is seeking a new member for our IT Helpdesk team in our Milpitas, CA headquarters. This is an excellent opportunity for the right candidate to grow their career and knowledge, and become part of a close team of IT professionals. Responsibilities Workstation/laptop setup Shipping and receiving computer equipment Minor hardware and software fixes Support calls for helpdesk requests Quickly respond to IT Technical requests from users Troubleshoot workstation and laptop operating systems Troubleshoot Microsoft office apps Help users with software and account setup Basic network troubleshooting Updating inventory records using IT Asset management system Imaging/reimaging computers/hard drives Requirements Bachelor's degree in relevant field 1 years' experience in IT support role Excellent verbal/written communication and customer service skills Knowledge of Microsoft based operating systems with emphasis on Windows 10 and o365 suite Experience troubleshooting and resolving hardware issues with desktop machines Technical knowledge of PCs and peripherals as well as cable management Familiarity with Windows server OS is a big plus Familiarity with virtualization and VMware/HyperV is a big plus A strong work ethic Ready to learn Excellent interpersonal skills About ZL Technologies Founded in 1999, ZL Technologies has proven itself as the specialized provider of electronic data management software for the most demanding large enterprise environments. Award-winning ZL solutions address e-discovery, compliance, records management, storage optimization and data analytics needs. Built upon the industry's most scalable platform, ZL offers today's leading organizations the ability to comprehensively manage the entirety of their digital assets. To accomplish this challenge, ZL engineered several complex technologies into one seamless solution in order to manage billions of documents from a consolidated point of control. ZL Tech is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Keywords: ZL Technologies, Milpitas , Helpdesk, Other , Milpitas, California

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