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Cartage Supervisor

Company: Watchpoint Transportation, LLC
Location: Milpitas
Posted on: November 26, 2022

Job Description:


We are looking to expand our team and are interested in qualified and motivated candidates for our Cartage Supervisor position for the shift of 9:00 am to 5:30 pm Monday through Friday.

At Watchpoint Logistics, Inc., you will work alongside a small but highly experienced multidisciplinary family, where we value and respect all individual strengths and contributions. Our mission is to be the employer of choice, achieving world-class employee and customer satisfaction in the transportation and logistics industry. At Watchpoint Logistics we recognize that employee satisfaction and engagement is the driving force to successfully realizing our Company's mission. In fact, we continuously rely on employee feedback to understand how to maximize our teams' professional and personal growth. Every member of our team is a critical component at Watchpoint Logistics. Together we can tackle any challenge.

As a Cartage Supervisor, you will supervise and coordinate local Cartage employees and the operational activities necessary to exceed our employees' and customers' expectations. This position is responsible for managing and overseeing the Watchpoint Logistics Cartage operation to ensure local P&D efficiencies and customer satisfaction.

Are you ready to join a Company with more than 35 years of industry experience and resources across the globe in custom logistics and data solutions?

Key Responsibilities:

Supervises the daily cartage activities. Oversees the development and execution of processes to ensure the work is handled effectively, safely, professionally, and in a timely manner
Support a culture that promotes safety as a top priority while ensuring compliance with all federal, state, and company regulatory policies and procedures
Respond and follow up with customers (internal and external) to determine satisfaction, resolve problems, seek feedback for improvement, and build and maintain relationships
Plan, schedule, coordinate, and implement methods for the most efficient and economical routing of customer freight
Monitor and track driver performance, arrival times, loads per day, and overall customer satisfaction
Implement cost-saving measures by working closely with drivers, and dispatchers, and utilizing software tools.
Monitor driver's daily pre-trip inspection, address findings and ensure driver conducts proper inspections.
Review all truck repair issues and ensure mechanical issues are fixed.
Complete accident and injury reports. Respond to vehicle accident investigations and property damage claims
Provide guidance and on-the-job training to all dispatch personnel
Perform route observations to ensure safety procedures are followed. Complete route observation reports and discusses observations with drivers including safety issues, customer calls, route cleanliness, and truck appearance
Share Smith System Driving techniques and ensure that employees adhere to and are knowledgeable of safety guidelines. Reinforce daily safe work practices and the delivery of weekly safety meetings
Conduct performance evaluations, monitor and track employee attendance, provide coaching, complete disciplinary actions and attend meetings that apply positive leadership principles
Identify and support training and development opportunities for drivers
Prepare and compile daily, weekly, and monthly performance and service records and measure conformance to company standards
Supports, leads, and helps to influence change, and improve processes so that the Company's key objectives and business goals are met

Associate's degree or higher preferred
3 years or more experience leading a cartage operation
Strong knowledge of DOT and OSHA laws and regulations
Knowledge of the LTL and Transportation Industry
Must possess effective communication skills, both written and verbal
Excellent customer service skills: dedicated to meeting the expectations of internal and external customers
Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
Ability to establish and maintain effective relationships with staff, managers, and customers
Ability to work well in a high-pressure, time-sensitive environment
Must possess problem-solving skills
Experience with Microsoft Office products and ability to adapt to other computer software systems

Must meet and demonstrate Company's Core Competencies.

Exceed Customer Expectations
Exhibit Integrity & Trust
Practice Continuous Improvement
Always be Curious (Creativity and Innovation)
Be Resilient (Adaptability)
Seek Quality Growth
Have High Quality of Work
Safety is a Priority
Foster Positive Teamwork

Physical Demands/Work Environment:

Prolonged periods sitting at a desk and working on a computer.
Able to lift and carry up to 35 lbs at times
Able to use warehouse equipment such as forklifts, pallet jacks, hand trucks

Watchpoint Logistics, Inc. is an equal opportunity employer

Visit us at

Keywords: Watchpoint Transportation, LLC, Milpitas , Cartage Supervisor, Other , Milpitas, California

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