Part-Time Leasing Professional
Company: Quarterra
Location: Milpitas
Posted on: May 28, 2023
Job Description:
Our Company: -
Quarterra Group, Inc., a wholly-owned subsidiary of Lennar
Corporation (NYSE:LEN and LEN.B) is a multi-strategy, real estate
focused, alternative asset management company comprised of two
rapidly growing verticals: Multifamily and Single-Family Rental.
Launched in 2011, Quarterra Multifamily, previously known as LMC,
is among the nation's most active developers, builders, and
managers and has been on the National Multi-Housing Council's
(NMHC) annual Top 50 list for eight consecutive years. Quarterra
Single-Family Rental launched in 2020 to provide individuals,
couples, and families who prefer to rent over home ownership the
opportunity to live in exceptional neighborhoods with great
amenities. For additional information, please visit
Quarterra.com.
Summary of Position:
The Leasing Professional executes the community's marketing,
leasing, and renewal strategies to achieve occupancy, revenue, and
resident retention goals by performing all leasing related
activities, providing resident satisfaction throughout the term of
the lease, and securing resident lease renewals.
Principal Duties and Responsibilities:
- Perform all sales and leasing activities to achieve the
community's revenue and occupancy goals: greet and qualify
prospective residents, conduct community tours and show apartment
homes, process applications, prepare the lease and move-in package,
and ensure a smooth resident move-in and lease signing.
- Stay informed about current market and competitor conditions
that may impact the community's occupancy and sales
results.
- Utilize the on-site community management software application
(OneSite) to track apartment home availability, record traffic and
leasing activities, manage resident and future resident's data, and
capture critical demographic and other information about existing
and future residents.
- Ensure that the community meets the Company's standards by
inspecting the marketing corridor and leasing tour, communicating
maintenance and upkeep needs to the community's maintenance team
and prepare the leasing office for daily leasing
activities.
- Communicate with future guests and new residents to ensure
satisfaction by sending e-mail, thank-you notes, and cards or
making telephone calls or other contacts to finalize decisions to
lease and/or renew.
- Execute activities in support of the community's lease renewal
program by preparing lease renewal letters and packages for
residents, meeting with and contacting renewing residents in
advance of move-out dates and ensuring that lease renewal documents
are signed and implemented on time.
- Respond quickly and courteously to resident concerns and
questions and takes prompt action to solve problems and/or document
and convey resident or other requests to the appropriate
person.
- Complete various accounting, financial, administrative
reports.
- Follow established policies and procedures by monitoring and
ensuring compliance with regulatory requirements, organizational
standards, and operational processes related to area of
responsibility and reporting violations or infractions to
appropriate person.
- Practice proper safety techniques in accordance with the
Company, community, and departmental policies, procedures, and
standards by immediately reporting any mechanical or electrical
equipment malfunctions, associate/visitor/resident injuries or
accidents, or other safety issues to appropriate person.
- Identify areas for improvement and offers suggestions and
recommendations to improve efficiency and productivity.
- Keep sensitive information highly confidential at all
times.
Education and Experience Requirements:
- High School Diploma or General Equivalency Diploma is
required.
- Bachelor's degree in business is preferred.
- Minimum of one year of experience in leasing, sales, or
marketing that demonstrates customer service background sufficient
to resolve customer complaints.
- Communicate effectively to comprehend and complete legal
documents, sell and explain apartment amenities, and answer
questions regarding residency.
- Proficiency in executing sales skills, such as generating sales
leads, conducting sales presentations, qualifying prospects, and
closing.
- Proficient with computerized financial and word processing
software.
- Demonstrated mathematical and analysis skills necessary to add,
subtract, multiply, and divide numbers, decimals, and fractions,
and calculate percentages in order to complete, understand and
interpret financial records, budgets, and other fiscal reporting
information.
- Proficiency and fluency in using the internet for marketing,
advertising, and sales-related circumstances, including using
Craigslist, Google and other search engines, and navigating the
internet and websites.
General Overview of Compensation & Benefits
- The base compensation for this position is estimated to be
-$22.00 per hour, -subject to adjustment based on business-related
factors including employee qualifications and operational
considerations.
- This position will be eligible for company benefits in
accordance with Company policy. We offer a competitive total
rewards package including medical, dental and vision coverage along
with a broad range of supplemental benefits including 401k
Retirement Plan, prepaid legal assistance, and more. We also offer
paid time off for vacation, sickness, holiday, and bereavement. We
are pleased to be able to provide 100% company paid life insurance
and long-term disability insurance -policy. We offer a competitive
total rewards package including medical, dental -and vision
coverage along with a broad range of supplemental benefits
including 401k Retirement Plan, prepaid legal assistance, and more.
We also offer paid time off for vacation, sickness, holiday, and
bereavement. We are pleased to be able to provide 100% company paid
life insurance and long-term disability -insurance.
- This information is intended to be a general overview and may
be modified by the company due to factors affecting the
business.
Applicants may apply for this position via our careers website.
Physical Requirements:
This is a position which requires the Leasing Professional to
frequently walk, stand and climb stairs in/around apartment homes,
models, and properties. Must also have the ability to operate
computer equipment, speak, hear, bend, stoop, reach, lift, and move
and carry up to 25 lbs. Finger dexterity is necessary.#RA-LI
#LI-PMT
This description outlines the basic responsibilities and
requirements for the position noted. This is not a comprehensive
listing of all job duties of the associate. Duties,
responsibilities, and activities may change at any time with or
without notice.
Quarterra Group is an Equal Opportunity Employer that prides itself
on diversity and inclusion in the workplace. All qualified
applicants will receive consideration for employment without regard
to sex, color, age, national origin, religion, physical and mental
disability, genetic information, marital status, sexual
orientation, gender identity/assignment, pregnancy or related
condition, protected status, or any other status prohibited by
applicable national, federal, state or local law. Quarterra Group
believes diversity and inclusion among our Associates is critical
to our success and we seek to recruit, develop and retain the most
talented people from a diverse candidate pool.
Keywords: Quarterra, Milpitas , Part-Time Leasing Professional, Other , Milpitas, California
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