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IT Support Analyst

Company: Bigfoot Biomedical
Location: Milpitas
Posted on: January 5, 2022

Job Description:

What is Bigfoot Biomedical?Bigfoot believes people living with insulin-requiring diabetes deserve relief from its daily burden. We envision a world where the emotional, mental, physical, and financial burden of diabetes has been significantly reduced. We are passionately dedicated to delivering simpler, safer, and more effective solutions for life with insulin.
We are personally committed to the mission of improving the lives of people with diabetes through the application of smart technology. We bring deep and nuanced understanding of customer needs, demonstrated technical capabilities in developing and commercializing technology, and proven business acumen in funding and growing startups into profitable publicly traded enterprises.
What We Are Building At Bigfoot BiomedicalBigfoot is building diabetes management solutions integrating data, software, smart devices, and people. This is your chance to join a very talented team!Please Note: This is On-site position
Job Purpose:Deliverbest in class ITServicesto Bigfoot Biomedical teammembers. Assessand enhance IT network, infrastructure,and help desk support per the businessneeds. Ensurethe implementation of approved IT Security policies and procedures.
Essential Duties and Responsibilities:

  • Install, configure,maintain,and troubleshoot end-user systems, IT infrastructure, and security infrastructure.
  • Work with end-usersto help them resolve their technical issues.
  • Provide vendor oversight and management.
  • Maintain procedures and reports that provide technical support to the entire organization.
    Experience Requirements
    • 2+ years hands-on IT helpdesk and Infrastructure managementexperience.
    • Experience with endpoint management technologies such as Active Directory, Jamf, Microsoft Intune.
    • Stronginterpersonal skills and the ability to work effectively withusers atall levels of theorganization.
    • Excellentwritten and verbal communicationskills.
    • Stronganalytical and problem-solvingskills.
    • Self-motivated, highly organized and able to prioritize and manage multipleprojects.
    • Entrepreneurialdrive and demonstrated ability to flex across a variety of roles in an innovative, fast-paced, startup environment.
      Additionally, the ideal candidate will possess the following:
      • Demonstrated aptitude to learn, implement, and supportITtoolsand technologies.
      • Highly motivated and curious with strong technicalskillsanda can-do attitude.
      • Analytical skills to study problems and records and identify solutions.
      • Team-oriented attitude to help other colleagues and departments with technical problems.
      • Ability to manage time and effectively prioritize numerous demands at one time.
        Educational Requirements:
        • Bachelor's Degree in Information Technology or related field,orequivalent combination of education and experience.
        • Certifications are preferred, but not required.
          What will you do at Bigfoot Biomedical?What you do here at Bigfoot will largely be defined by your existing skills and desire to grow to help us achieve the above. We have an employee-friendly working environment that provides bike racks and showers, lunch and snacks, and flexible hours. Our culture helps us stay focused on our goals.We have competitive benefits. We have a great team culture. We understand that we all need to succeed as a team. We have fun while we're building a solution we can be proud of.If you're ready to make a dent in the universe, join the mission, and feel like what you do every day isn't just a job, come talk to us!Bigfoot Biomedical, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.by Jobble

Keywords: Bigfoot Biomedical, Milpitas , IT Support Analyst, Professions , Milpitas, California

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