Sales/Business Operations Specialist
Company: Inspur Systems
Location: Milpitas
Posted on: June 20, 2022
Job Description:
Inspur Systems Inc. provides our global customers with data
center servers and storage solutions which are Tier1 quality and
performance, energy efficient, cost effective and built specific to
actual workloads and data center environments. As a leading total
solutions and services provider and the Top3 largest server
provider worldwide, Inspur supplies total solutions at IaaS, PaaS
and SaaS level with high-end servers, mass storage systems, cloud
operating system and information security technology. We are
looking for a Sales/Business Operations Specialist to join our
Milpitas office. Primary Responsibilities
- Work with sales and customers closely to get customers'
forecast and demands and monitor rolling sales forecast preparation
with supply chain team
- Create and update customer information and project-related
information in CRM
- Set up new customer accounts in CRM system
- Follow up on order fulfillment to ensure on time delivery
- Work with Sales and CPM on quotations
- Participate in customer meetings (face-to-face/con-call) to
maintain awareness of requirements/issues affecting projects and
organize/write meeting minutes
- Manage and follow up on samples for customers
- Take ownership of customers' requests, inquiries; follow
through to customer's satisfaction
- Monitor inventory and follow up on ETA/ETD with HQ supply chain
team
- Act as a liaison between sales, purchasing, production,
procurement, and logistics departments
- Enter, monitor, and communicate directly with customers
regarding status of their orders, shipments, samples, credit limit,
payment, etc.
- Process purchase orders in SAP in a timely manner
- Work with Service Department to monitor RMA status
- Collaborate with internal cross-functional teams to solve
customer issues
- Be back up to the team
- Other assigned job duties to provide excellent customer service
experienceQualifications
- Bachelor's degree with minimum of one-year related experience
in sales operations
- Strong communication skills and ability to coordinate with
multiple technical and business teams
- Organized and attention to details; able to work in a
fast-paced environment
- Excellent communication and people skills
- Expertise in Microsoft Word, Excel, PowerPoint
- A teamwork-oriented mentality and keen aptitude in
problem-solving
- Ability to multi-task
- Bilingual in Mandarin is a plus
Keywords: Inspur Systems, Milpitas , Sales/Business Operations Specialist, Professions , Milpitas, California
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