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Lead Service Technician

Company: Northland Controls
Location: Milpitas
Posted on: August 1, 2022

Job Description:

Job Title: Lead Service TechnicianLocation: San Jose, California - travel locally within Bay AreaNorthland Controls, a leading global security integrator, is seeking a Service Technician to join their team.The mission of the Service Technician is to service, maintain, troubleshoot, and install complete systems including wires for our customers - global, world class, hi tech companies.Responsibilities:As the Service Technician, would complete service calls and address advanced technical difficulties to resolve faults within their systems, identifying and replacing equipment as required.

  • Complete service calls and routine inspections, addressing advanced technical difficulties and resolving faults with systems
  • Providing technical support onsite and over the phone to clients and colleagues
  • Communicating and reporting general project status, delays and/or changing requirements to Program Manager and Service Manager
  • Partnering with Commissioning Engineers and Systems Engineers on fault fix to ensure complete system complianceIdeally, you would have the following skills:
    • Experience / certifications in Lenel, CCure and/or Genetec.
    • Proven experience in a similar role within the security industry (ideally 5 years)
    • High level skills in MS Excel
    • Customer-facing skills
    • Valid California Drivers' License (essential)If you are keen to join a company that values its employees and supports growth and progression professionally and within education/training click 'Apply Now'.Please be advised, as a condition of employment, the suitable candidate must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.

Keywords: Northland Controls, Milpitas , Lead Service Technician, Professions , Milpitas, California

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