Shift Leader
Company: Insomnia Cookies
Location: Oakland
Posted on: February 17, 2026
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Job Description:
Job Description Job Description As a Shift Leader at our Oakland
store located at 115 Meyran Ave, Pittsburgh PA 15213, you are the
captain of our bakery day or night! You understand what it takes to
“Own the Night” (and beyond), by predicting the flow of business
during a successful shift. Your hands-on leadership style should
not only include building orders, suggestive selling, baking, and
interacting with customers – it will also mean taking pride in
knowing that your prowess as a leading Insomniac attributes to a
productive and fun night for your store! Check out some of our
content vids to learn more! Who We Are! Insomnia Cookies Timeline
Core Values SOME OUR SWEET SHIFT LEADER PERKS: • Pay Rate:
$15.00/hr • Pay-on-Demand (no longer do you have to wait until the
end of the week. Get paid daily for your total shift earnings from
the day before!) • Paid vacation and sick time off • Interactive
training & mentorship • Pet insurance for your furry loved ones •
Job stability with a rapidly growing and reputable company •
Achievable growth/promotion opportunities • You get to work in a
fun, exciting team environment • Employee discount and FREE cookies
with every shift! WHAT WILL I DO AS A SHIFT LEADER? • Provide
incredible customer service and quality products to all of our
guests throughout their experience within our bakeries • Support
store leadership by maintaining operations during your shift,
communicating pertinent information, monitoring production
efficiency, holding the team accountable to company standards and
procedures, and assisting in the training and coaching of team
members • Prioritize and delegate tasks for baking, cashiering,
packaging, and cleaning while leading the cookie crew team •
Support and work alongside the Cookie Crew • Provide a safe, clean,
working environment for our guests and staff and adhere to safe
food handling practices • Manage cash handling and deposits DESIRED
SKILLS/EXPERIENCE: • At least 1 year of working experience in a
customer service focused role • Point of Sale systems experience •
Outstanding communication, time management, and people skills •
Outgoing/friendly/patient demeanor • Detail focused and
results-oriented • Ability to lead-by-example and motivate others •
Ability to lift up to 40 lbs. • Legally eligible to work in the
United States • Must be 18 years or older to be employed About us:
Insomnia Cookies was founded in a college dorm room by
then-student, Seth Berkowitz. Fast forward 20 years and so
manycookies later, our innovative bakery delivery concept has
become a cult brand known for its rabid following of cookie lovers
who crave Insomnia’s warm, delicious delivery all day and late into
the night. With an expanding footprint of over 300 stores globally,
an experiential, “sweet-easy” concept as the brand’s flagship in
Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a
rapidly-growing nationwide shipping and gifting portfolio Insomnia
Cookies is revolutionizing the cookie game by truly " Imagining
What’s Possible "!
Keywords: Insomnia Cookies, Milpitas , Shift Leader, Retail - All , Oakland, California
