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Customer Service Representative

Company: Robert Half Office Team
Location: Milpitas
Posted on: April 1, 2021

Job Description:

DescriptionWe're Seeking a Customer Service Representative!OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This could be the Milpitas, California Customer Service Representative position you're looking for, if you're available for a long-term temporary-to-full-time engagement.Major responsibilities- May support business development and client referral goals by actively cross-selling and referring customers- Organize and route incoming telephone calls- Manage the fielding and sending of important written business correspondence- Provide accurate, friendly customer service in a timely fashionRequirements- 2+ years of past relevant experience- Demonstrated talents in communicating and interacting with clients/customers, both internal and external- Excellent customer service and office administrative skills- Supportive, positive attitude with a detail oriented demeanour applied to all tasks- Microsoft Office experience highly desired- Proficiency in Administrative Assistance- Invoice experience preferred- Dispatching experience preferred- Solid understanding of customer service- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Strong communication skills and able to receive criticism well- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement- No stranger to performing extensive research to resolve complex customer inquiriesIf you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half Office Team, Milpitas , Customer Service Representative, Sales , Milpitas, California

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